Article Summary
Disorganized scheduling in a laundry business can lead to overworked staff, slow service, and operational errors. Learn how to arrange shifts efficiently, fairly, and in a way that improves service quality.
📅 Why Shift Scheduling Matters
Without proper shift scheduling:
- Some employees may be overburdened
- Customers may go unattended during peak hours
- Productivity drops during busy periods
Efficient scheduling allows you to:
- Match staff numbers with workload
- Ensure fair rest time
- Maintain consistent service quality
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⏰ 1. Understand Peak Laundry Hours
Observe patterns over 2–4 weeks to identify:
- Busiest hours (typically mornings & evenings)
- Peak days (usually Mondays & weekends)
- Shifts with the most express orders
This data is crucial for determining optimal staff distribution.
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👥 2. Choose a Suitable Shift System
Examples of shift systems for small-medium laundries:
- 2 Shifts:
- • Shift 1 (08:00–16:00)
- • Shift 2 (13:00–21:00)
- 3 Shifts (for high-volume):
- • Morning Shift (07:00–13:00)
- • Midday Shift (12:00–18:00)
- • Evening Shift (16:00–22:00)
Allow overlap between shifts to ensure smooth transitions.
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📋 3. Assign Tasks by Specialization
Not everyone needs to do everything. For example:
- Employee A: focus on wash & dry
- Employee B: handle ironing & packing
- Employee C: cashier & customer service
This task division improves speed and accuracy.
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📆 4. Use Rotating Schedules
To maintain fairness:
- Rotate days off
- Switch shift times periodically
- Use a visible calendar for all staff
If you use an app like Dicatetin, you can track shifts and hours directly in the system.
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📈 5. Evaluate Shift Efficiency Monthly
At the end of each month, review:
- Are some shifts too quiet or too crowded?
- Are all employees receiving fair shift allocation?
- Who is often late or absent?
Regular evaluations help improve scheduling over time.
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✅ Conclusion