Article Summary
In order for a laundry business to run smoothly and grow, there are some mistakes that should not be made. Check out the 5 main taboos in the laundry business that can make your business lose money or lose customers.

🚫 5 Things You Should Not Do in a Laundry Business
Having a laundry business is indeed promising, but if not managed carefully, it can actually cause losses. Not a few laundry owners who were initially enthusiastic, but had to close because they ignored the basics.
Here are 5 important taboos in the laundry business that you must avoid:
1. Ignoring Laundry Operational Standards
Customers want their clothes to be well cared for. If you wash carelessly, mix colored and white clothes, or do not separate the types of materials, the results can damage the clothes.
👉 The effect: Customer complaints, decreased reputation, and can go viral on social media.
Solution:
Implement a simple SOP: separate laundry by color, type of material, and level of dirt. Train employees to be consistent.
2. Don't Have a Clear Recording System
Still recording transactions on paper or Excel? Imagine if the receipt is lost or the customer miscalculates – that could be a loss!
Use a laundry cashier application like Dicatetin to:
- Record transactions per customer
- Save laundry history and balance
- Monitor daily & weekly turnover
👉 Practical, safe, and can be accessed from your cellphone at any time.
3. Not Maintaining Washing Machines and Dryers
The machine is the heart of the laundry business. If damaged, operations stop.
Prohibitions:
- Never clean the filter
- Forcing the load beyond capacity
- Never do routine service
Solution:
Create a maintenance schedule, clean the filter daily, and record the machine's working hours. If you use Dicatetin, you can also keep a record of maintenance costs as a business expense.
4. Inconsistent Service
Sometimes fast, sometimes slow. Sometimes fragrant, sometimes musty. This makes customers disloyal.
Solution:
- Create a standard processing time (e.g. 2 working days)
- Use consistent laundry fragrance
- Make sure clothes are completely dried before folding
5. Lack of Promotion and Branding
Don't assume customers will come by themselves. If you are not actively promoting, competitors can be known first.
Tips:
- List your laundry on Google Maps
- Use social media (Instagram & TikTok)
- Create a subscription package promo on Dicatetin that can be recorded automatically
✅ Conclusion
Building a laundry business requires precision, consistent service, and neat recording. Avoid the five prohibitions above so that your business can last a long time and grow.
And don't forget, use a special laundry cashier application like Dicatetin to support all operations - from customer recording, transactions, to financial reports.
Neater, more professional, and easier!