Article Summary
Electricity prices are going up, detergents are getting more expensive, and employee wages are adjusting accordingly. But many laundries are still making a profit — even thriving. What’s the secret? Finding strategies to survive and thrive despite rising costs.

📈Laundry Secrets to Stay Profitable Despite Rising Operational Costs
In 2025, many laundry owners will face similar challenges: rising operational costs, while customers demand affordable prices. However, on the other hand, there are also laundries that continue to grow and even open new branches.
So, what makes the difference?
Here are the strategies used by smart laundries to stay profitable even though operational costs increase.
Check & Correct Prices Regularly
Maintaining old prices for too long can make your business "dig a hole to cover a hole". The key is knowing when to adjust prices — without driving customers away.
Tips:
Create a mini survey of your customers about pricing & service
Increase slowly with logical reasons (eg: the quality of the fragrance is improved)
Use the service feature in Dicatetin to set the price per item and per date
Reduce Waste in Invisible Areas
Unwittingly, many laundries are wasteful in:
Excessive use of water
Fragrance and detergent poured without measuring
The dryer is turned on repeatedly because the laundry is too wet
Solution:
Use special dosage
Implement washing/work SOP
Record monthly costs in detail in Dicatetin, and check operational cost trends
Increase Margins Through Premium Services
Instead of just playing volume with kiloan washing, add high-margin services:
Iron neatly folded (Rp2,000/pcs)
Exclusive fragrance
Express laundry (4 hours done)
Wash carpets, shoes, or bags
Record services different from the labels in Dicatetin so that your report can show which services are the most profitable.
Use a System that Saves Time and Energy
Time-consuming manual work — such as recapitulating notes, recording customer balances, or calculating turnover — can be reduced with a digital system.
Benefits of using Dicatetin:
Print instant notes or send via WhatsApp
Automatic daily/monthly reports
Customers & packages are neatly recorded
Spending and purchasing materials can be monitored in real-time
Utilize Old Customers to Increase Orders
Find customers who:
Haven't washed for a long time
Have been a subscriber but are inactive
Often wash but haven't taken a package
Do a follow-up and give a personal promo:
"Wash 5kg this week, get 1kg express free!"
You can see customer history and balance status in Dicatetin, so it's easier to target them back.
Conclusion:
A laundry business can still be profitable even though operating costs increase — as long as you adapt quickly. By monitoring business data regularly, adjusting service strategies, and using systems like Dicatetin, you can keep your cash flow healthy and your business growing.