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Laundry Secrets to Stay Profitable Even Though Operating Costs Increase

28 Jun 2025
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2 min read
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Article Summary

Electricity prices are going up, detergents are getting more expensive, and employee wages are adjusting accordingly. But many laundries are still making a profit — even thriving. What’s the secret? Finding strategies to survive and thrive despite rising costs.

Laundry Secrets to Stay Profitable Even Though Operating Costs Increase
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📈Laundry Secrets to Stay Profitable Despite Rising Operational Costs


In 2025, many laundry owners will face similar challenges: rising operational costs, while customers demand affordable prices. However, on the other hand, there are also laundries that continue to grow and even open new branches.


So, what makes the difference?


Here are the strategies used by smart laundries to stay profitable even though operational costs increase.


Check & Correct Prices Regularly


Maintaining old prices for too long can make your business "dig a hole to cover a hole". The key is knowing when to adjust prices — without driving customers away.


Tips:


Create a mini survey of your customers about pricing & service


Increase slowly with logical reasons (eg: the quality of the fragrance is improved)


Use the service feature in Dicatetin to set the price per item and per date


Reduce Waste in Invisible Areas


Unwittingly, many laundries are wasteful in:


Excessive use of water


Fragrance and detergent poured without measuring


The dryer is turned on repeatedly because the laundry is too wet


Solution:


Use special dosage


Implement washing/work SOP


Record monthly costs in detail in Dicatetin, and check operational cost trends


Increase Margins Through Premium Services


Instead of just playing volume with kiloan washing, add high-margin services:


Iron neatly folded (Rp2,000/pcs)


Exclusive fragrance


Express laundry (4 hours done)


Wash carpets, shoes, or bags


Record services different from the labels in Dicatetin so that your report can show which services are the most profitable.


Use a System that Saves Time and Energy


Time-consuming manual work — such as recapitulating notes, recording customer balances, or calculating turnover — can be reduced with a digital system.


Benefits of using Dicatetin:


Print instant notes or send via WhatsApp


Automatic daily/monthly reports


Customers & packages are neatly recorded


Spending and purchasing materials can be monitored in real-time


Utilize Old Customers to Increase Orders


Find customers who:


Haven't washed for a long time


Have been a subscriber but are inactive


Often wash but haven't taken a package


Do a follow-up and give a personal promo:

"Wash 5kg this week, get 1kg express free!"


You can see customer history and balance status in Dicatetin, so it's easier to target them back.


Conclusion:

A laundry business can still be profitable even though operating costs increase — as long as you adapt quickly. By monitoring business data regularly, adjusting service strategies, and using systems like Dicatetin, you can keep your cash flow healthy and your business growing.

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