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Previously Recorded on Paper, Now Increased Turnover Thanks to Laundry Cashier Application

27 Jun 2025
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2 min read
https://unsplash.com/photos/person-writing-on-brown-wooden-table-near-white-ceramic-mug-s9CC2SKySJM
Article Summary

Illustration: a home laundry owner who was initially confused by lost receipts and customer complaints, but was finally able to manage everything easily after using the Dicatetin laundry cashier application. Read the full story of his transformation here

Previously Recorded on Paper, Now Increased Turnover Thanks to Laundry Cashier Application
Image source: https://unsplash.com/photos/person-writing-on-brown-wooden-table-near-white-ceramic-mug-s9CC2SKySJM

📖 Previously Recorded on Paper, Now Increased Turnover Thanks to Laundry Cashier Application

Her name is Mrs. Nani.

A housewife who tries her luck in the home laundry world on the outskirts of Makassar. Her capital is limited. One washing machine, one dryer, and a small banner in front of the house that reads: "Bu Nani's Kiloan Laundry".

Initially, everything was done manually:

  • Order notes in a notebook
  • Customer packages were marked with a highlighter
  • The amount of income was calculated using a calculator

But over time, problems started to come one after another.


🌀 Problems Start to Come

On Monday morning, a customer came in angry:

“Yesterday I paid for a 20 kg package, why did you say there was only 5 kg left? I wrote it down and there was still 9 kg!”

The notebook was full of scribbles.

Don't know who did it right.

Customers are disappointed.

Mrs. Nani is confused.

Not to mention:

  • Receipts are often lost
  • Customer laundry is exchanged
  • Don't know how much turnover this week is
  • Forget who has paid, who hasn't

Finally, Mrs. Nani realized: if she wants her business to survive, the system must be fixed.


🔁 Turning Point: Finding the Dicatetin Laundry Cashier Application

Through the laundry WA group, Mrs. Nani read about the Dicatetin application.

They said it could record orders, calculate packages automatically, and print receipts directly from her cellphone.

Mrs. Nani tried it. Free.

It turns out… it's really easy!

✅ Transactions can be recorded directly when customers come

✅ The remaining package is automatically deducted for each transaction

✅ Notes can be printed or sent via WA

✅ All data can be checked from your cellphone at any time

✅ Daily reports come out automatically


💡 Now, Everything Has Changed

Three months after using Dicatin, these are the changes that Mrs. Nani felt:

  • Customers never complain about package balances
  • Can give discounts and promos without fear of miscalculation
  • Know daily turnover & monthly with one click
  • Orders are neater, customers are more confident
“I didn’t think a system this small could help me this much.” – Mrs. Nani

📌 Important Lessons for Other Laundry Owners

If you are still recording manually: be careful.

Small problems can have big impacts if not resolved immediately.

A neat laundry cashier system is not just for big laundries.

In fact, small laundries need a system to grow.

With an application like Dicatetin, you can:

  • Manage transactions without hassle
  • Avoid customer complaints
  • Focus on service quality
  • Ready to expand or add branches


✨ Conclusion

Laundry is not just about washing clean.

But also about neat management and a reliable system.

Bu Nani's story is proof that a good system can elevate a small business into a trusted and growing business.

💡 If you want to run a laundry business more professionally,

try Dinotetin now. It's free, easy, and ready to help your business level up.

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